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Programming new tyre pressure sensor with iOS

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Mark.aa:
Hi new to the forum today .had the Gs-911 WiFi for about a year now and still cannot program new tpms sensors to the rdc system.
My unit has the latest firmware installed and when I try to perform special functions in rdc it says not supported .
The only thing I can get it to do in rdc is live readings that looks like a battery voltage.
I’m using a iPhone X .tried my iPad and daughters MacBook Air but they all do the same!
App says not supported and see function chart which says it would do it on my model(2012 gsa AC).
My dealer closed due to lockdown .getting bored so thought I’d try again
I can read and reset service interval counter but not tpms which was one of the main reasons for purchase to not be tied to dealer.
Basically is this supported on iOS devices or do I need a windows pc for this function ? (P.s I done have anything non apple in house)

Mornay:
Hi Mark,

Will you mind sending a request to our support team? They should be able to assist further:

https://www.hexcode.co.za/contact-us-1

Regards,
Mornay

ADVPaul:
Hi,

Any luck?

I'm having a similar problem!

Cheers Paul

Mark.aa:
No luck .
I emailed hex support team on the same day I started this topic for information .(on the 10th of April) ,now as of 30th 20 days later had no reply.

Mornay:
Hi Mark,

I looked on our support helpdesk but didn't see any tickets submitted by your email address.

Will you mind sending the email again, and alternatively also cc me in? mornay at hex .co .za

Regards,
Mornay

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