Author Topic: Error with Reading ...  (Read 454 times)

dondidie

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Error with Reading ...
« on: February 08, 2020, 01:53:13 PM »


Any solution on this error ...
Is it due to certain bike only


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WayneC

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Re: Error with Reading ...
« Reply #1 on: February 09, 2020, 02:14:38 AM »
Without knowing the model of the bike no one can assist, the dialog box shown is a correct message on models like the F/G 650GS without V-Ignition wire extended to the diagnostics socket & you simply click past it to do diagnosis etc

dondidie

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Re: Error with Reading ...
« Reply #2 on: February 10, 2020, 06:13:05 AM »
I got this on a RT 2015 ,2016 and 2017 ... on 3 bikes now


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dondidie

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Re: Error with Reading ...
« Reply #3 on: February 10, 2020, 06:14:46 AM »
Without knowing the model of the bike no one can assist, the dialog box shown is a correct message on models like the F/G 650GS without V-Ignition wire extended to the diagnostics socket & you simply click past it to do diagnosis etc
Not able to move forward and do any diagnostics..
is it a bad cable issue or the immobilizer is locked?
Or any of the wiring issues?
I hav tried both set of mine.. the wifi and usb model.


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WayneC

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Re: Error with Reading ...
« Reply #4 on: February 10, 2020, 09:09:23 AM »
Without knowing the model of the bike no one can assist, the dialog box shown is a correct message on models like the F/G 650GS without V-Ignition wire extended to the diagnostics socket & you simply click past it to do diagnosis etc
Not able to move forward and do any diagnostics..
is it a bad cable issue or the immobilizer is locked?
Or any of the wiring issues?
I hav tried both set of mine.. the wifi and usb model.

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You need to lodge a support ticket with Hexcode, it sounds odd to affect both WiFi & Yellow USB model  https://www.hexcode.co.za/contact-us-1

I assume all latest software installed on the PC & the WiFi firmware updated to the latest ?

dondidie

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Re: Error with Reading ...
« Reply #5 on: February 10, 2020, 09:11:14 AM »
Yes... all updated ... has it got to do with bike on factory setting locked by bmw


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WayneC

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Re: Error with Reading ...
« Reply #6 on: February 10, 2020, 10:03:40 AM »
Yes... all updated ... has it got to do with bike on factory setting locked by bmw


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We could not really comment but I would consider that extremely unlikely, lodge the support ticket & Hexcode will assist you

dondidie

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Re: Error with Reading ...
« Reply #7 on: February 11, 2020, 09:10:59 PM »
By what? Thru which email?



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WayneC

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Re: Error with Reading ...
« Reply #8 on: February 12, 2020, 02:01:18 AM »
By what? Thru which email?

The link I provided above has the support email address, that generates a support ticket & Hexcode will assist you

dondidie

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Re: Error with Reading ...
« Reply #9 on: February 18, 2020, 07:44:43 AM »
By what? Thru which email?

The link I provided above has the support email address, that generates a support ticket & Hexcode will assist you

Noted ...


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