General Category > Technical
Buffer Index Out of Range
aggieengineer:
--- Quote from: WayneC on December 19, 2019, 03:12:56 AM ---I would suggest lodging a support ticket with Hexcode, https://www.hexcode.co.za/contact-us-1
Out of interest what firmware revision does the "about" screen show
--- End quote ---
The firmware version is 0.254-0.175-0.152
Thanks for the interest. The Hexcode folks will be on vacation for a couple of weeks, as I hope many of us are.
I'll report again in January. Usually a bit cold to ride around here in Texas anyway.
WayneC:
--- Quote from: aggieengineer on December 19, 2019, 02:50:45 PM ---
The firmware version is 0.254-0.175-0.152
Thanks for the interest. The Hexcode folks will be on vacation for a couple of weeks, as I hope many of us are.
I'll report again in January. Usually a bit cold to ride around here in Texas anyway.
--- End quote ---
Enjoy xmas, I am sure Hexcode will resolve any problem quickly
The opposite here in Sydney today way too hot (40c) & air quality far too low to ride, the car with air con on & recycle air setting was the way to go
aggieengineer:
Here is one more clue for the Hexcode engineers.
The AutoScan works normally with my 2008 R1200RT. Still getting the same message on the K1600.
meperez63:
I also am having the same issue. Updated the software to the latest version and keep on getting the same message.
Sent and email to the help desk
2018 R1200GSA K51
aggieengineer:
I've been receiving regular messages from the GS-911 guys, despite it being a holiday. I suspect they will have it figured out soon, so I'm not worried. The information provided in an AutoScan can be retrieved if necessary by scanning the systems individually.
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