General Category > Technical
Buffer Index Out of Range
millwright91:
This issue is with the new firmware. I have had five of the gs911, I currently have two. One was updated one was not. The updated one doesn't work now. The unit worked Monday before the update. I worked on two bikes and reset the trip meter with the unit. I do the update and then the unit is a paper weight for the RT. So I used my older unit, which was not updated with the new firmware and BAM, instant results. I have been using the GS911 since the 3 pin model came out. Tech support is looking into it. I hope so, because the GS911 is used in every BMW shop I know. The old MOSS system was so bulky and now the new ISTA is a pain.
Paulo Defavari:
Hello, I realized using the GS911 with the OBD2 adapter cable, because in other models with the round connector did not present this problem.
wjrich:
Received a link today from the helpdesk that I downloaded that is supposed to address the buffer limit issue. I've completed the download but have not yet had a chance to test it on my bike.
wjrich:
--- Quote from: wjrich on January 17, 2020, 05:29:00 PM ---Received a link today from the helpdesk that I downloaded that is supposed to address the buffer limit issue. I've completed the download but have not yet had a chance to test it on my bike.
--- End quote ---
Update- just tested the USB connection on my bike and the update Hexcode provided fixed the problem. All GS 911 functions work properly and I did not get the "Buffer Index Out of Range" error message. This was obviously a firmware issue in my case and the Hexcode folks worked quickly to resolve the issue. Thanks for excellent customer service!
aggieengineer:
If you don't mind, please share this link with the rest of us so that we might repair our devices as well!
I've searched the website and not found any updates since the December 2019 release.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version