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Buffer Index Out of Range

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aggieengineer:
I installed the new firmware today, and connected the GS-911 to my K1600GT. As always, it prompts for an AutoScan.
When I perform that function, I get an error message:

Buffer Index Out of Range

I've tried two different laptop PCs, and used both USB and wireless connection as a test.
It is possible to scan for fault codes in the individual systems.

Any idea what is interfering with AutoScan?

WayneC:
I would suggest lodging a support ticket with Hexcode, https://www.hexcode.co.za/contact-us-1

Out of interest what firmware revision does the "about" screen show

aggieengineer:
The version is 1912.1, datapack version 14.50.
I'll take your suggestion and create a support ticket.

Thank you.

WayneC:

--- Quote from: aggieengineer on December 19, 2019, 03:31:46 AM ---The version is 1912.1, datapack version 14.50.
I'll take your suggestion and create a support ticket.

Thank you.

--- End quote ---

OK you are referring to the new PC App not the GS911 firmware used in stand alone mode with web browser & cloud, definitely lodge a ticket

Mornay:
Hi all,

Just keeping this post up to date. I'm in contact with the OP via our helpdesk.

Regards,
Mornay

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