General Category > How do I...
Virus
Paul Hoffmann:
Sent a false positive request to McAfee this morning, just got to wait to hear from them.
Heard back from Hex support, from the information they supplied and with some extra virus checking, Virus Total supplied by Ruan at Hex, I am almost positive it was a bum steer.
I took the plunge and created an exception in McAfee, scanned the hard drive and then successfully started the 911 program.
All is now working well and just waiting to hear from McAfee, I will update when I do.
Paul Hoffmann:
Finally heard from McAfee and they have agreed it was a false positive. They stated that they have updated their database and on running a full scan no virus alert. My 911 works as it should!!
Took a long time but a result so that is the end of this problem I hope !!!
WayneC:
Good to hear they responded Paul, better late than never, false positives happen from time to time on all the AV systems, part of life these days
Navigation
[0] Message Index
[*] Previous page
Go to full version