Author Topic: Help with Error please.  (Read 465 times)

ailarraza

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Help with Error please.
« on: May 07, 2019, 07:10:13 PM »
Hi all,
Using my unit with a laptop on a 2013 K1600GT. Updated the software yesterday, I keep getting the following error msg:

Error: Attempting to connect to this controller caused a negative response.
Possible reasons:
- Module is not of the expected type  [huh?]
- Wrong bike model or family selected  [ Not so, checked and rechecked bike selection. Then used the auto scan in both cases I get the same message.]

Any insights would be useful



WayneC

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Re: Help with Error please.
« Reply #1 on: May 08, 2019, 03:26:02 AM »

You dont specify which GS911 model you have, i assume GS911 WiFi, I would report the problem to the Hexcode help desk, support@hexcode.co.za