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Cannot reset Service

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WayneC:

--- Quote from: ADV Bike Shop on June 24, 2018, 01:50:11 PM ---so even with the PC connected to the internet via wifi and the GS911 connected to the same wifi it will not let be do the sevice intervals using the GS911 utility software ?

Cheers

--- End quote ---

The WiFi utility is only to find the GS911 WiFi, perform firmware updates & then launch a web browser to access the GS911 html interface, it is simply to make it easy for non technical  people and those who dont are not familiar with set up of LAN's/Routers etc to have the systems always allocate the same TCP/IP No to each device in a workshop network, once a network is set  up the WiFi utility is not normally needed

Where you are using a web browser to access the GS911 WiFi and the WiFi network has internet then the maintenance functions are accessed by using the Hexcode cloud service

ADV Bike Shop:
Just downloaded this again - download-arrow1s.png  GS-911wifi Utility for Windows PC  [3.4MB]

Green light on GS911 suggests its connected to the internet, clicked on identify device and the GS911 beeps, I still get the error message that internet is not connected, when I try it with the GS911 plugged into laptop I get the same error message, either I am missing something obvious here or there is something wrong with the GS911 tool

Internet here is very good, signal is strong on my laptop, GS911 appears to be connected

I would be happy using it connected by the USB lead but I cannot get that to work at all

Cliff

WayneC:

--- Quote from: ADV Bike Shop on June 25, 2018, 12:54:08 PM ---Just downloaded this again - download-arrow1s.png  GS-911wifi Utility for Windows PC  [3.4MB]

--- End quote ---
Cliff,

Go back and read my previous posts, all you have done is download the WiFi Utility again, you need the PC App

https://www.hexcode.co.za/products/gs-911/downloads

Grab the downloader from the page linked above, run it on your PC with the GS911 plugged into a USB port, that then allows download of the PC App after downloading the PC App install it on your PC

ADV Bike Shop:
Finally all done now, problem was instructuons tell you it will open the application but you get a window saying "copy to clipboard" so clicked ok and then spent ages looking for the Clipboard on my computer, after a google seacrch found i just needed to open another tab and paste, in hindsight it should have been obvious but was not
Cheers
Cliff

WayneC:
What windows version are you using ?, not using Microsoft Edge browser by any chance ?

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