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Unable to Launch GS-911downloader in Windows 10

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JWMcDonald:
Not the yellow unit - it is red (SN GS20003595C2A (with a date of 2017/11/13).

Mornay:
Do you have an Antivirus that might interfere with the application starting up? Bitdefender is known to be rather aggressive in this regard.

JWMcDonald:
Yes - BitDefender is in place.

I am not receiving any notice from BitDefender, though... :(

I will have my IT support person examine when I am back in the office on Friday... :)

Unless you have hint on what to look for in BitDefender...?

Thanks!

Mornay:
If you have Administrator rights (which it sounds like you do) you can temporarily disable Bitdefender just to see if the application runs. If it does, your IT support can add an exception to Bitdefender to not scan the GS-911 applications.

JWMcDonald:
Great - will try tomorrow (getting late here in California)

Thanx!

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