General Category > Technical

Set up error

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Chris Mc:
Hi going through the set up process on my laptop having opened and followed the instructions of the Download Utility I plug in the GS911 and I get the message:
 
Failed to Communicate with GS 911 Interface
Please check that the Interace and the USB cable is connected 
Time out while reading response (1)

Any Ideas


 

Jughead:
Do you have the GS911 connected to the USB interface?

panason1c:

--- Quote from: Chris Mc on January 09, 2018, 09:53:08 PM ---Hi going through the set up process on my laptop having opened and followed the instructions of the Download Utility I plug in the GS911 and I get the message:
 
Failed to Communicate with GS 911 Interface
Please check that the Interace and the USB cable is connected 
Time out while reading response (1)

Any Ideas


 

--- End quote ---

Using Windows 10 will give the same problem

Chris Mc:
How come software states it works with versions XP to 10

Sent from my SM-A720F using Tapatalk

GS Jim:
I have a XP, Win 7 and Win 10 laptop and all work. What is your OS?

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