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Author Topic: Dwa  (Read 480 times)

Neil jordan

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Dwa
« on: January 16, 2025, 09:01:45 PM »
Hi all
I’ve a 2015 gsa
I bought a dwa unit off eBay
It was listed as new old stock
I’ve fitted it on bike and while bike was in bmw
Having service and mot done I asked if alarm
Could be programmed
They tell me it’s not working 🤷🏼‍♂️

My hex sees module ( this was back in July )
But obviously I couldn’t do anything to set it up

Am I right In thinking this has now changed with update?
Any advice would be greatly appreciated
As I’m lost

Cheers Neil


Update tried to use hex on module it now sees it and I tried to retro fit it
But it doesn’t see vin , when I go into coding it seems to be working
But not attaching to my bike
I’m lost now 🤷🏼‍♂️
« Last Edit: January 17, 2025, 12:17:35 PM by Neil jordan »
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Neil jordan

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Re: Dwa
« Reply #1 on: January 18, 2025, 11:08:33 AM »
Bump 🙏🏻 help please
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Ruan

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Re: Dwa
« Reply #2 on: January 21, 2025, 02:26:22 PM »
Hi Neil

Can you please copy paste a full text autoscan in a response here or forward a full autoscan to our helpdesk - support@hexinnovate.com

We'll need to see whether the retrofit went through in the vehicle order of the bike.

Then, how did you configure it? Does it auto arm? On the older bikes there isn't configuration options in the TFT display, so everything has to be done with the GS-911.

Kind regards
Ruan
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Neil jordan

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Re: Dwa
« Reply #3 on: January 21, 2025, 02:31:52 PM »
Quote from: Ruan on January 21, 2025, 02:26:22 PM
Hi Neil

Can you please copy paste a full text autoscan in a response here or forward a full autoscan to our helpdesk - support@hexinnovate.com

We'll need to see whether the retrofit went through in the vehicle order of the bike.

Then, how did you configure it? Does it auto arm? On the older bikes there isn't configuration options in the TFT display, so everything has to be done with the GS-911.

Kind regards
Ruan
I’ve no idea how to get the information off the 911
I’ve taken loads of pictures of the information from my 911
Would that help ?
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Ruan

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Re: Dwa
« Reply #4 on: January 21, 2025, 02:44:17 PM »
Hi Neil

The autoscan can be run and saved as explained below:
https://www.youtube.com/watch?v=ujeE24Qqr_0

Then, all your images can be included with the autoscan, and sent to support@hexinnovate.com, it will log a ticket and we can continue the discussion on there.

Also, please clarify whether the alarm is actually arming or not?

Kind regards
Ruan
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