Author Topic: GS-911 Wifi Firmware Fail  (Read 6366 times)

techi

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GS-911 Wifi Firmware Fail
« on: April 22, 2017, 07:45:22 PM »
Hi Guys,
I a recently new owner of a GS-911 Wifi enthusiast version, I just downloaded the latest version software and the gs-911 wifi utility. After running the wifi utility it advised new update available which I selected and midway through I got a message update failed. Device is now not recognized in any of the gs-911 software and led just goes quickly from green when plugged in to flashing red/orange.
Im running windows 10, anyone else experience same issue or have a solution?.

I have sent a support ticket anyway hoping to get sorted soon as going on trip and wanted to bring with me.

Regards
Martin

GS Jim

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Re: GS-911 Wifi Firmware Fail
« Reply #1 on: April 22, 2017, 11:31:47 PM »
Here is a explanation of the lights

http://www.hexcode.co.za/products/gs-911/support/faq/what-do-the-different-colors-of-the-led-mean

Support ticket is the way to go

techi

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Re: GS-911 Wifi Firmware Fail
« Reply #2 on: April 23, 2017, 05:37:38 PM »
Cheers Gs Jim, will keep all updated on resolution.

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techi

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Re: GS-911 Wifi Firmware Fail
« Reply #3 on: April 25, 2017, 01:53:58 PM »
All sorted thanks to Steve at motorvista hexcode have a how to for resolving this issue. Happy customer and quick response.

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