General Category > General Discussion
My GS-911...Firmware update???
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David McDougall:
Earlier this week, after changing my engine oil, I was using my GS-911 to reset the service interval on my 2011 R1200GS. At one point, I got a message on my laptop screen...something to the effect...click on check updates under the About menu for a firmware update. It wasn't clear to me if it was talking about updating the firmware on my GS-911, on my bike, on my laptop, or what.
There was no way I was going to download an unexpected, unknown, firmware update with my GS-911 connected to my bike, in case it was malicious and screwed up my bike's computers. So, I disconnected the GS-911 from the bike and then clicked on check updates on the About menu but it said my GS-911 was up to date. I also went to the Hexcode website, but I could find no note about any firmware update.
So, I am wondering if the Hexcode folk can clarify what this was all about????
Thanks,
Best regards,
Dave McDougall
2011 R1200 GS
Haakon:
I am sure you did the right thing.
To help the Hexcode people understand and give acurate advice, try have pencil and paper ready- to write down exactly what the meassge was- with "code" and whatever.
Haakon
StephanT:
Occasionally we ask for a Firmware update. This is generally after you have updated the PC software...
We only update 2 things:
1. PC software (to add more functionality) and
2. GS-911 firmware (required for newer functionality in the PC software)
However, if your GS-911 was up to date, then it was not us popping up that notification... there are a number of things on your PC that could ask for a firmware upgrade...
best
Stephan
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