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Having trouble with my brand new GS-911 WIFI

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WayneC:

--- Quote from: ResQU on April 11, 2016, 12:22:12 AM ---Same problem with mine. However, I went ahead and used it connected via USB and it worked fine. I'll have to contact support tomorrow and I guess send it back....

--- End quote ---

Yes lodge the support ticket now so Hexcode are aware and also let the retailer you purchased it from know before you do anything else

ResQU:
Ok, email sent to HEX.  I'll try calling too

faillar:
Is there a resolution to this?  Mine is now a brick.

ResQU:
There is nothing you can do with the unit.  Contact support and they will have you send it back for replacement.. assuming it's under warranty. Never the less, contact Hexcode directly.

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