i,m in spain, My spanish is only good for pubs and restaurants. So its pretty difficult to reason with dealer. Dealer did not want to know last time when the rear shock motor packed up. Had to get one on Ebay. Its an absolute disgrace to be frank, I change my oil and filter every 5k, thus invalidating my warranty. i have a cracked screen, pretty common apparently on early bikes, loose bolt around the starter motor, thus weeping oil, need to take starter motor out to get access, I had a broken rear shock esa motor and now a faulty ABS. Too be honest, I would rather use ebay than those clowns at my local BMW shop. Same guy owns both shops that are near to me.