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GS-911 and ezCAN User Forum

General Category => GS-911 => Topic started by: phantom044 on August 03, 2026, 06:19:03 AM

Title: July 2026 update and autoscan problem.
Post by: phantom044 on August 03, 2026, 06:19:03 AM
Hi friends,After the July 2026 update, I'm getting errors after running AutoScan on all motorcycles that come to my service center. This problem didn't exist before the update.
Title: Re: July 2026 update and autoscan problem.
Post by: WayneC on August 04, 2026, 01:47:55 AM
Quote from: phantom044 on August 03, 2026, 06:19:03 AMHi friends,After the July 2026 update, I'm getting errors after running AutoScan on all motorcycles that come to my service center. This problem didn't exist before the update.

I would lodge a support ticket (https://www.hexgs911.com/contact-us/) with Hexcode & upload logs for them to analyse
Title: Re: July 2026 update and autoscan problem.
Post by: ecara on August 06, 2026, 09:35:56 PM
Good afternoon. Since the last software update, I've been having significant trouble running the AutoScan on two different bikes. I also noticed that when selecting items in various menus, the mouse cursor starts moving rapidly and erratically.
Any ideas? Thanks.
Title: Re: July 2026 update and autoscan problem.
Post by: WayneC on August 07, 2026, 01:56:27 AM
As I said in my post above, lodge a support ticket with Hexcode
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