GS-911 and ezCAN User Forum

General Category => R Series => Model Specific Discussions => Technical => GS-911 => R1250 models => Topic started by: ultra54 on August 23, 2021, 02:30:24 AM

Title: Update to support 21 R1250 RT with TFT
Post by: ultra54 on August 23, 2021, 02:30:24 AM
 I am not able to reset the service reminder or other functions. Is there an update coming to allow for this? I hear there is beta software that will do it but not sure  where I can find it.

 Regards, Jack
Title: Re: Update to support 21 R1250 RT with TFT
Post by: macr88 on May 31, 2022, 07:54:17 PM
It has been updated to support the 21 R1250 GSA with TFT, I assume the same goes for the RT with TFT.

Had problems with mine and the update fixed it. Has worked flawlessly since.
Title: Re: Update to support 21 R1250 RT with TFT
Post by: Ruan on June 01, 2022, 01:21:11 PM
Hi Jack

It sounds like you are using the old legacy app (2104.1), which does not support the 2021 RT, you'll need to update to the latest GS-911 Diagnostics app, which is available on our downloads page below:
https://www.hexgs911.com/gs-911-downloads/

If you're using Mac or mobile, please contact us with a full autoscan of your bike. You should be on the latest version of the web app by default, as it prompts you to update as soon as you connect:
https://www.hexgs911.com/contact-us/

Kind regards
Ruan