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GS-911 Wifi / Re: Is Gs-911 compatible with Windows 11
« Last post by fahrer on Today at 09:26:02 AM »
Thank you for your answer.

If I understood you.correctly, GS-911 should run on W11, but you reccomend not to upgrate because of the issuess with W11 that will probably happen in the "running in"period?
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GS-911 Wifi / Re: Is Gs-911 compatible with Windows 11
« Last post by WayneC on Today at 03:22:41 AM »
Hi,

Should I upgrade to Win 11? Will my Gs-911 App function as it does on Win 10?

Windows 11 has a tight requirement in hardware & I expect it will take a considerable time to stabilise as per the experience with Win10 so I would not rush into upgrading, MS have not been too good on quality control the last 10 years
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ezCAN / Re: Innov K2 3-wire on one accessory outlet working yet?
« Last post by solar-g on October 27, 2021, 07:37:53 AM »
All good, works!
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GS-911 Wifi / Is Gs-911 compatible with Windows 11
« Last post by fahrer on October 27, 2021, 12:38:23 AM »
Hi,

Should I upgrade to Win 11? Will my Gs-911 App function as it does on Win 10?
5
 I assume you also downloaded & installed the Windows PC Application since you reset Service Indicator with USB connection to the bike

With the phone if it is D2D connecting to the GS911 it will not likely to have access to internet so set it as a hot spot & have the GS911 connect to it, that way you will have access to the 3g/4g/5g mobile network & the GS911 cloud whether you are at home or out on the road

The WiFi utility can be used to set up the connection to the phone hot spot as you did to set up the home WiFi, up to 10 network profiles can be stored in the GS911 & it will connect to the one which is available at the time it is connected to the bike, use the button to step through the network profiles.

When the GS911 is connected to your home WiFi  it shows the GS911 IP No to connect via web browser, I normally reserve that IP No in the WiFi router for GS911 so I can bookmark the GS911 in browsers

Post the firmware revision of the GS911 so we can confirm it is the latest version,

To get support for the GS911 In your country the Hexcode web site lists the local distributors, you could also lodge a support ticket with Hexcode & they could advise who can assist in your country - https://www.hexcode.co.za/contact-us-1
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I downloaded that program the first time. And also the iPhone app. That is NOT the problem. The GS911 unit connects to my home network just fine, and I can operate the basic features, like 'auto scan'. And same thing with the iPhone. But I cannot connect to the 'cloud' network with either device, so the 'special functions' are not available. Nor the 'vehicle xxx' menu (it's grayed out). Don't understand why it's not connecting, or how to reconnect. Is there a phone number where I can call to a live person, to help me quickly figure out what's happening? Thank you.
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 Where is the GS911 'network' test you talked about?

I think the program in question is this one here:  https://www.hexcode.co.za/products/gs-911/downloads
GS-911wifi Utility for Windows [2.1MB]   or Mac (4,1MB)
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I'm referring to both the icon you click on the computer, and the 'app' icon you click on the phone. Both open fine, and I'm able to see functions, except the connected bike one. So they're properly installed.
And I said the 'test' was useless to ME. Where is the GS911 'network' test you talked about? Only remember seeing one kind of test, which spews the said 'packets'. So everything seems to be working fine, except that cannot connect to the network. Can any of you can? Just to make sure it's not the network itself that has been down. Thank you for your help.
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Thanks Wayne. The firmware is up to date, as I just configured it a few days ago. The GS911 should be properly configured still, as the green light turns solid green. And it's listed when I open the GS911 app in both phone and computer. The problem is it just doesn't connect to the 'cloud', showing the vehicle connection grayed out. And yes, I tried the connection test, but it was useless; it only showed a percentage of 'packets', which mean nothing to me. It should just tell you if it's connected to your network, and the 'cloud'; that's it.

I'm honestly tired of messing with thing, and I was able to reset the service with the USB cable, so just put the damn thing away. Ha ha. And decided it's not needed to do the ABS pump bleed with 649 miles, and desert climate, so will just do a regular bleed, since the bike is already 28 months old. Maybe next time I'll do the ABS pump bleed. The main reason I bought the Wi-Fi unit is to be able to use in D2D mode, which shouldn't be a problem. Tried it before putting it away, and it connected, so no issues there. Hopefully next time I try it the darn network will be working. We'll see :).

A little more precision in what you mean by "GS911 App", on the phone it is merely opening the HS911 web interface in the phone's browser, the WiFi utility simply opens the GS911 browser interface in the browser you are using on the PC,  so I am not certain if you are referring to the Windows Application on the PC or the browser interface

Re the network test, it is far from useless, having a test which merely says connected does not tell either the user or later support people the info needed, whether it is a GS911 or any other application connecting to a cloud server it is the response time from the network & the cloud server which is the critical info for an application & that is what the test is telling you, you might recall speed tests commonly used the allow consumers to check their internet connection, the GS911 network test goes a little further than that so is a good test, all part of what I do in my day job away from motorcycling
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Thanks Wayne. The firmware is up to date, as I just configured it a few days ago. The GS911 should be properly configured still, as the green light turns solid green. And it's listed when I open the GS911 app in both phone and computer. The problem is it just doesn't connect to the 'cloud', showing the vehicle connection grayed out. And yes, I tried the connection test, but it was useless; it only showed a percentage of 'packets', which mean nothing to me. It should just tell you if it's connected to your network, and the 'cloud'; that's it.

I'm honestly tired of messing with thing, and I was able to reset the service with the USB cable, so just put the damn thing away. Ha ha. And decided it's not needed to do the ABS pump bleed with 649 miles, and desert climate, so will just do a regular bleed, since the bike is already 28 months old. Maybe next time I'll do the ABS pump bleed. The main reason I bought the Wi-Fi unit is to be able to use in D2D mode, which shouldn't be a problem. Tried it before putting it away, and it connected, so no issues there. Hopefully next time I try it the darn network will be working. We'll see :).
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