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1
Common trouble codes or issues with known solutions / Re: ERROR data
« Last post by Jughead on Today at 07:07:45 AM »
Hello Pencile, yes plug the GS 911 (wifi?) in to the laptop with supplied cable. With a smart phone you can also perform diagnostics via wifi when you have the app.

There is no need to "plug the GS911 into the PC with supplied cable".

Once you have moved the unit from USB to WiFi, you can connect to it via WiFi.  Simply load the GS911 WiFi utility on your PC.  It will scan for the GS911 and once it appears in the "Detected Devices" list you can click on "Open browser for selected device"

If you are using the PC software, you will need to click on "Tools" then "Setup" and change the connection method from USB to WiFi.  Click on "Discover" and it will scan for the device.  Click on "Test interface" to test the connection.

The basic software is loaded on the GS911 WiFi, and can be accessed without an active internet connection.  For more thorough testing you will need an internet connection as that functionality uses cloud services. A PC with an active internet connection is recommended.

Be aware that most smartphones will only allow one connection at a time.  Connecting via WiFi to the GS911 will terminate the internet connection on the smartphone.  ie. you cannot connect to 2 networks at the same time.
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Common trouble codes or issues with known solutions / Re: ERROR data
« Last post by GS Jim on October 16, 2017, 10:38:32 AM »
Yes you are correct Mike, it is the wifi utility that needs an internet connection.
The PC software has more functions than the smartphone app so you are going to want to get that new laptop Pencile.
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Technical / Re: Fault Code 59701
« Last post by Mornay on October 16, 2017, 09:59:54 AM »
Intermittent communication to the engine controller could be either a low battery voltage or faulty CANbus cabling.
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Common trouble codes or issues with known solutions / Re: ERROR data
« Last post by mike d on October 16, 2017, 08:39:47 AM »
Quote
Yes, The software runs from the hexcode site when using a PC

No it doesn't. When you download the PC software to the Laptop and subsequently connect to the bike via the USB cable it is running from the laptop, not the Hexcode site.

Mike 
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Technical / Re: Fault Code 59701
« Last post by Distazo on October 16, 2017, 08:23:56 AM »
2011 gs800
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Technical / Re: Fault Code 59701
« Last post by GS Jim on October 16, 2017, 08:01:32 AM »
What year/model bike Distazo?
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Technical / Re: Fault Code 59701
« Last post by Distazo on October 16, 2017, 07:59:06 AM »
Yes, once cleared then happen again within days.
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Technical / Re: Fault Code 59701
« Last post by GS Jim on October 16, 2017, 07:40:10 AM »
Have you cleared the code and did it come back?
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Technical / Fault Code 59701
« Last post by Distazo on October 16, 2017, 07:18:14 AM »
I always experience fault code 59701 : CAN bus: No communication with the Engine (BMS-K) control unit Currently present : NO

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Common trouble codes or issues with known solutions / Re: ERROR data
« Last post by GS Jim on October 16, 2017, 03:01:33 AM »
Looks like you are getting the hang of it all right. Clearing a fault is one thing but if the reason for it still exists then it will come back. It is good to do a full scan and save it for future reference once you have your PC issues sorted out.
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