GS-911 and ezCAN User Forum

General Category => GS-911 => Technical => Topic started by: Allen on June 08, 2017, 04:06:46 AM

Title: Error on trying to update computer app and also always busy when trying to updat
Post by: Allen on June 08, 2017, 04:06:46 AM

When I try to update the application from my computer I get error trying to connect to server " failed to connect to server :server error (400) "    Separately -   when I have the GS911 linked to my phone thru wifi and the GS911 plugged into my computer with the usb cord I try to update and I always get a busy indication . What happening with these problems ?

Title: Re: Error on trying to update computer app and also always busy when trying to updat
Post by: Mornay on June 08, 2017, 09:20:51 AM

I suggest to send an email to our Support department at support@hexcode.co.za so that they can investigate. Also remember to provide your GS-911wifi serial number in the email.