GS-911 and ezCAN User Forum

General Category => General Discussion => Topic started by: Dr Rich on October 31, 2022, 11:34:46 AM

Title: Resetting Service Indicator
Post by: Dr Rich on October 31, 2022, 11:34:46 AM
Good morning

I like to set my service reminder many miles and ideally years ahead as I won’t forget to service the bike and don’t want the reminder to come up during a big trip.

I did the updates yesterday and everything was fine, I ran the auto scan and have no problems at all except that I wasn’t able to put in some new custom dates and mileage for the next service reminder.

Does anybody else have this problem? Thank you :(
Title: Re: Resetting Service Indicator
Post by: GS Jim on October 31, 2022, 05:03:59 PM
Does the option come up, what exactly happens when you try to put in a distance/date, what model is your bike?
Title: Re: Resetting Service Indicator
Post by: Dr Rich on October 31, 2022, 05:06:35 PM
Hi - a box appears giving you the option to set custom mileage and date but when you
Click it - nothing happens

It’s a 1200GS :)
Title: Re: Resetting Service Indicator
Post by: Ruan on November 10, 2022, 09:52:34 AM
Hi Dr Rich

Thanks for the details, could you please ensure that you are on the latest version of the software/firmware by downloading either the GS-911 Diagnostics app (Windows) or WiFi utility (Mac) below:
https://www.hexgs911.com/gs-911-downloads/

Once installed, check for updates and then attempt the service reminder reset.

If all else fails, please send through a full autoscan to our support desk:
support@hexcode.co.za

Kind regards
Ruan
Title: Re: Resetting Service Indicator
Post by: Dr Rich on November 12, 2022, 11:09:50 AM
Hi Ruan

I've downloaded the program to my new MacBook and managed to reset the service with no problem. I was using an older pc before in the garage.

THANK YOU FOR YOUR HELP

Rich