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Reset of service indicator

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StephanT:
Just my 2c worth... but...

This would never hold up in court... it is a Service REMINDER... not proof of service...

I'm not going into all the details... but safe to say that someone stuffed up.. but it was NOT as a result of the Service Reminder being reset... Whether the service reminder was reset or not, that would still have happened and it is ridiculous of BMW to think otherwise... >:(

To put it into perspective, dealers in the USA (both cars and motorcycles) will reset your service reminder if you ask them to do so.. (they might charge you for it (between $40 and $100, for their service) - but that's in the land of litigation... so connect the dots yourself...

To the contrary... VW forgot to reset the Service Reminder on my wife's Golf - so do I now have any legal recourse to sue them for a service that apparently did not happen (because the Service Reminder was still on?...  ::)

best
Stephan

Jughead:
Agreed Stephan.

After my initial response to the dealership, they dropped it and I never heard from them again.

However, 3 months later I started getting correspondence from the new owner, who was now looking at me to recover the costs of the engine rebuild.  He got himself a fancy lawyer and that is where things got ugly.

His reasoning was that (and this is where things get tricky), to quote "in resetting the service counter/reminder, you deem that service to be unnecessary and are thereby extending the required service interval as set out by the manufacturer."

After much to and fro, I eventually received a summons to appear in court, in JHB.

Being self employed and not having assistance at the time, I could not afford the downtime, let alone flights and accommodation to pander to his needs. 

I was forced to go the legal route to make the whole ugly mess go away.

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