Author Topic: GS911 Wifi and Netgear Router issue  (Read 171 times)

hhamade

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GS911 Wifi and Netgear Router issue
« on: June 05, 2025, 02:26:26 AM »
So after months of trying to resolve an issue and waiting on an update to maybe fix the issue. I finally figured out that the GS911 Wifi edition does not play well with Netgear Routers. I finally took the time to do some troubleshooting and playing with router settings for quite awhile. Then decided to connect direct to the AT&T BGW Gateways network. This ultimately resolved all my connection issues with the GS911 and being able to perform service functions. I hope this helps others. And I hope HEX takes the time to troubleshoot on their end with a Newer Netgear router.