General Category > GS-911 Wifi

New GS911 cannot access internet. to enable service options

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WayneC:
OK good to hear you are able to set up/save networks other than the iPhone, it suggests the issue is with the phone, do other devices connect to the phone hot spot, can you see the phone hot spot in network set up on the GS911 ?

Ruan:

--- Quote from: Ducdude on January 08, 2024, 02:17:50 AM ---Many Thanks,

I did get the Wifi to work by making sure I saved the set up for each network when adding the pass code. . 

That said I still cannot seem to get the 911  to see the hotspot no matter what I try..

So I am 1/2 way there. 

Cheers,
Eric

--- End quote ---

Hi Eric

The iPhones are a special breed, personally, I feel it's the biggest scam in earth's history :-) but, personal bias aside, you can enable compatibility mode as explained below:
https://it-training.apple.com/tutorials/support/sup040

Note that since the release of the iPhone 12, the hotspots are defaulted to 5GHz networks, and in order to make it 2.4GHz (the required frequency for a GS-911 to see the network), compatibility mode is required.

Once connected to the hotspot, and you're having trouble detecting the GS-911 on the WiFi app, reinstall the app on your mobile and accept all the permissions. They alter their required permissions to locate devices on a network more frequently than Windows updates, so we have to release a new version every so often.

Kind regards and safe travels
Ruan

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