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Gs-911 constantly disconnects / reconnects from USB - ONLY WHEN connected to bik

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JRWooden:
I'm getting ready for a trip from North Carolina to Guatemala in a week, and my GS-911 acting up is NOT what I had in mind.
Any help would be much appreciated.

When I my connect Gs-911 WiFi to my bike it constantly disconnects and re-connects from USB port on my laptop.
It does NOT do this when it is not connected to the bike.

I've had same bike, same Windows 10 laptop computer, and same GS-911 for a number of years.

I had previously installed the Jan. 2023 updates but not sure if I have used the unit since.

I tried the uninstall / reinstall and used Revo Uninstaller for "extra clean" uninstall

The re-install was: GS-911Diagnostics-v2210.3
After re-installing I checked for updates and one was installed, but I'm not sure what the update included.

Still broken - screen shot below, I'm under the gun here folks so THANKS in advance for any assist!

Jim


Copy-and-paste of specs from "about" page is attached.

WayneC:
Remember that the new PC App now has TCP/IP capability so if you have WiFi in the workshop & the GS911 WiFi is set up to connect to WiFi you will see it when opening the PC App so you can avoid the usb connection & use the TCP/IP connection to debug whether an issue is due to usb connection or some other problem

JRWooden:
Thank you Wayne!

I'll try WiFi in the AM ... I have not kept up with how much the wifi side has improved in functionality...

If I can bleed the ABS unit via wifi, I'll head to guatemala and worry about the rest later   ;)

Jim

JRWooden:
WayneC: 

My e-mail to you bounced back, but THANKs for the insights!

I'll report in this evening  ;-)

Jim

WayneC:

--- Quote from: JRWooden on March 26, 2023, 02:37:11 PM ---WayneC: 

My e-mail to you bounced back, but THANKs for the insights!

I'll report in this evening  ;-)

Jim

--- End quote ---

Jim

Having an email you sent bounce back concerns me as I was dealing with a DNS issue last week, can you post  the rejection message in the PM or via my 650GS web site contact form ?

Regards
Wayne

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