General Category > GS-911 Wifi

Another service reminder issue

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Davo:
It’s that time of year I need to reset service reminder but on 2 BMWs lucky me, so updated PC & diagnostics tool, I bought the Wi-Fi version because I’m not able to bring my bike indoors or feel the need to by a laptop (not sure that would help) As always I forget how I done it last year so updated everything on PC & firmware.  Long story short I can use the GS-911WIFI device in my garage on all functions expect service reminder & that’s on both bikes.  Tech support want me to use my PC not sure how that will work I thought until a mate come around to help me get it closer to my flat & to try & use my home broadband.  I had to use my IPhone also to put in my home internet password on device.  So service reminder now reset yeh, looks like I’ll have to get my mate over again to do my other bike, anyone got any ideas as to why service reminder option won’t work at my garage like it has before.  Tech support not much help at the moment.

milky_c:
I am also having the same issue on my android.  I get the error "couldn't retrieve new data from the device. the device status did not change with time".  I just have a desktop which isnt feasible to drag into the garage.

Davo:
Same error message I’m getting I’m using iphone, did you contact support?

ministeracrid:
On my Android, I am also seeing the same problem. I see the error "couldn't access the device's new data. I just have a desktop computer, which I can't easily move into the garage.

Davo:
Yet another issue with iCloud according to error messages.  Getting peed off with this issue every bloody year same problems.

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