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Powering up a new GS 911 USB Version, what powers the LED status light?
Francois Barnard:
--- Quote from: FIRE UP on March 12, 2022, 07:21:59 AM ---Francois,
First off, I apologize for the late reply. We've had some out-of-town business and that caused me to veer from this subject/issue for a while. Second, I sincerely thank you for taking the time to reply to this thread. Third, yes, that is the LED that I am speaking of. Since this GS911 is a USB ONLY model, there are no other LED's on it. So far, it has been mentioned, more than a time or two, that the potential for TWO power up LED's on two different GS911s to fail is ultra rare, if not impossible. Well, I can't argue that point. But, never the less, I've had two GS911's and TWO power up LED'S that do not work.
It has been explained to me that powering up that LED is not as simple as applying 12V to it with a positive and ground. Powering it up is part of some firmware operations and is most likely at 5V. Ok, I get that. It has also been suggested that since I have been using an adapter cable from the 10 pin on the bike to the GS 911 that is an aftermarket cable, that it is highly likely that cable is the fault of a non functioning LED on the GS 911. Well, I bought a second cable to see if that would make a difference. Nope, not at all.
It has also been suggested that, with the use of an aftermarket cable, that it is *possible* that, that cable may have caused an issue IN the GS 911 due to it maybe not being wired correctly or ? Well, If that was or is the case, since powering up the LED is part of a firmware operation, and that "aftermarket" cable could have done something to damage whatever part of the circuit of that firmware that powers the LED, wouldn't the GS 911 now have some operation issues too? I'm trying to understand the big picture here.
When I spoke with the tech at the Beemer shop, he asked Ted if that unit I received from Ted was tested BY Ted and Ted replied yes. He also stated that Ted explained to him that, the GS 911 is ONLY POWERED by the bike, NOT THE COMPUTER. Well, somethings wrong here. Wayne says the GS 911 is powered up by BOTH the computer and the bike. Someone needs to tell TED that.
Anyway, so far, it has been pointed out to me that, since it's pretty near an impossibility that there could be TWO GS 911 USB version power up LED FAILURES, that anything related to the operation on my end, has to be my fault. I.e. adapter cable(s), PC, Windows 11, Mcaffee, USB power on or off, and more.
Since the GS 911 is ALSO supposed to show power on the LED when just plugged into the computer, I have tried multiple USB cables, including the one that came with it and, nope, NO LED. If there is a power setting for USB output on my new PC, I have no clue as to where to find out how to make sure it's in the ON position in the settings.
As for the bike and it's side powering up the LED, about my only choice left is to order up an adapter cable from either HEX CODE or from the BEEMER SHOP. Now, is there a guaranty that will solve my non-op LED issue? Who knows and even if it did, and the LED works with a cable from HEX CODE or the Beemer shop, then why doesn't the LED work when plugging into my computer?
And finally, I've been asked more than once to supply the version number of the GS911 software I downloaded. I'll try and go find which one I used. I was not aware there were that many versions. I only downloaded what I was directed at, to allow my new GS911 to work. Thanks again for your help here.
Scott
--- End quote ---
Hi Scott,
Thanks for the detailed response and apologies for the repeated back-and-forth without a sound conclusion thus far. Let me make it clear then:
- The adapter cable you used will make NO difference to whether the Status LED works or not, given that the diagnostics functionality is actually working fine
- There is no software/firmware setting that is required to enable the Status LED
- This is a strange hardware issue specifically related to the LED circuit of the 2 units you've had, nothing else considering that diagnostics functionality is working fine
- The Status LED will work when the GS-911 is powered by either the USB connection or the diagnostic port (battery voltage), or both.
If the diagnostics functionality is working fine, you have nothing to worry about. Would you mind sending us a video of the GS-911 unit when plugged in to your PC on USB and to a bike and you perform an autoscan using GS-911 Diagnostics?
Rest assured the only software you should care about can be found here: https://www.hexgs911.com/gs-911-downloads/
Kind regards,
Francois
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