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Hi gang, new from Lake Havasu City AZ
FIRE UP:
Hey People,
Brand spankin' new here. I presently have a 2015 BMW K1600 GTL-E and love it. I just recently purchased a USB version of the GS-911 and, had a problem with it right off the bat. The LED power up light never worked. So, I had it replaced under warranty. I recieved the new one and, the LED worked on it, for about 10 minutes then, nothing. The unit functions somewhat normal but, I do have issues. Anyway, I thought I'd introduce myself and, say hi.
Scott
Francois Barnard:
--- Quote from: FIRE UP on February 01, 2022, 11:16:51 PM ---Hey People,
Brand spankin' new here. I presently have a 2015 BMW K1600 GTL-E and love it. I just recently purchased a USB version of the GS-911 and, had a problem with it right off the bat. The LED power up light never worked. So, I had it replaced under warranty. I recieved the new one and, the LED worked on it, for about 10 minutes then, nothing. The unit functions somewhat normal but, I do have issues. Anyway, I thought I'd introduce myself and, say hi.
Scott
--- End quote ---
Hi Scott,
Thanks for joining the forum!
We've perused your GS-911 Diagnostics PC App logs and noted some memory issues which would have caused intermittent problems with Autoscan, Service Functions, etc. This is been addressed in a new version which will go into BETA testing later today and likely public RELEASE later in the week.
Have a good one!
Kind regards,
Francois
FIRE UP:
Francois,
I appreciate you getting back to me on here. But, as I told "Jan" multiple times, I have NO LED power up light on the unit. This is the second unit I've purchased in just over a month. The first one NEVER DID light up the power up LED. With the second unit, the LED only lasted for one usage and then started flickering and, has ceased to operate. I've had some other operational hiccups with this second unit as well. For some odd reason, it's telling me the tire pressure is SEVENTY SEVEN POUNDS and, the tire temp is NEGATIVE 58 DEGREES!!!! It has stated that multiple times when I go to the tire pressure information. And, my front tire pressure sensor has ceased to display on the dash, multiple times and, the GS-911 is not telling me that there's a problem. When I've used these GS911 tools, it's always been in my garage. The inside temperature of that garage, is right at 72-73 degrees. So, I'm pretty sure the tire temp is not -58 degrees!!!!!!!! And, just to verify the pressures in them, I removed the valve cap and checked with mulitple guages and the front was/is 32 psi and the rear is 38 psi. So, again, pretty sure the tire pressure, according to the GS 911 IS NOT 77 PSI!!!!!!!!!!!!!!
The first GS911 I purchased, which as stated, never did have the LED power up light work, did tell me the front tire pressure sensor has faulted multiple times and also stated on which day it happened and at what time. This new GS911, is not displaying anything pertaining to any tire pressure sensor failures. As far as I'm concerned, this GS 911 is a faulty unit and must be replaced. I will be contacting Amazon for a replacement unit, AGAIN.
Scott
Francois Barnard:
Hi Scott,
The Status LED not lighting up is incredibly rare with the HEX-NET generation GS-911 hardware. As such I am a quite concerned given that this is your replacement unit! That said, the LEDs functioning should have no influence on the GS-911's diagnostic abilities with the PC software. The erroneous tire pressures you are seeing is certainly a software issue in that the values read from the bike is not interpreted correctly.
Can you please upload the GS-911 Diagnostics debug logs after you have read those values again and let us know? We will go through your previous logs as well in the mean time.
Regarding replacing your unit - I agree since the LED should be functioning.
Kind regards,
Francois
Wilco:
The extreme values mentioned sound like a sensor that has not been woken up and the RDC is returning default values.
We've discussed now internally an approach to detect this and give an indication in the Real-time Values display.
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