General Category > GS-911 Wifi

No BMSK X Configuration

(1/1)

Kogeltje:
Hi all,

I just found out that i can't Configure the instrument cluster anymore.
I tried by Phone app, Intrument cluster, configuration. But it ends up in the cluster selftest.
And the other options like cluster selftest button puts me in Time and Date setting.
I tried all options but none goes in the Configuration for the intrument cluster to config the turn signals or 299 unlock.

I then tried by laptop but i only get the service functions and Cluster selftest.

Anybody else experiencing these issues ?

App and tool firmware and software are up to date.

Ruan:
Hi Kogeltje

We found the root of this issue on our server side, which we have since corrected. Please attempt again and let us know if you have any troubles.

Kind regards
Ruan

Kogeltje:
I have'nt had the chance to test it yet.
But i'm sure the problem is solved if it's fixed  ;D

Kogeltje:

--- Quote from: Ruan on October 07, 2021, 03:21:27 PM ---Hi Kogeltje

We found the root of this issue on our server side, which we have since corrected. Please attempt again and let us know if you have any troubles.

Kind regards
Ruan

--- End quote ---

I recently serviced a 2015 RR and the option was working again ! Great work Guys.

But i now lost the option to configure the indicators from normal to led and lost the timing / distance auto off for the indicators.

Ruan:
Hi Kogeltje

Could you please send through an autoscan of the bike to our helpdesk on support@hexcode.co.za

We'll have a look through the details on the bike and confirm whether this functionality is supported on that model.

Kind regards
Ruan

Navigation

[0] Message Index