General Category > GS-911 Wifi
INstall woes on Win10 laptop
JayElDee:
same here, but they are sincerely trying to figure it out I think.
It is really helpful to send them screenshots, rather than explain what you're seeing.
I would recommend creating a ticket, maybe something on my problem could help you out or vice versa.
There is a 7 hour difference between me and them, I am central US, so I get their responses in the early am. I can sometimes get a response back on the same morning, after input from me.
WayneC:
For US owners, the US importer, Ted Turners Beemershop can also be a good source of assistance without the time zone delays
https://www.beemershop.com/category/gs-911-diagnostic-tool-for-bmw-motorcycles-ted-porters-beemershop.html
bud provin:
I emailed wth Ted; I used to work for him at Bob's BMW, and I *think* we're friends, although we may not be before this is over. He doesn't know what's wrong with it, either.
I'd like to see a poll about how many are successfully using the wifi system. My USB version works fine.
JayElDee:
I can't get it to install. ugh
WayneC:
--- Quote from: bud provin on April 02, 2021, 04:03:22 AM ---I emailed wth Ted; I used to work for him at Bob's BMW, and I *think* we're friends, although we may not be before this is over. He doesn't know what's wrong with it, either.
I'd like to see a poll about how many are successfully using the wifi system. My USB version works fine.
--- End quote ---
I use the WiFi system including beta test versions prior to public release without issues, there are extremely low No's of people who experience what you are reporting in this thread hence the suggestion to lodge a support ticket
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