General Category > ezCAN

bug on GEN 1

(1/1)

Lefebvre:
hello,
I had to get my ezCAN GEN 1 replaced (under warranty) because of sudden electrical short-circuits of the device
Occured on both 12v input (ezCan fuse burned) and can-bus circuit (7.5 fuse of the bike burned + error message on the TFT of the 1250 GSA)
Was working fine the day before, failed when starting the bike, with no clear reason

Do you confirm that GEN 2 is more reliable and is solving this issue ?
(...or should I switch-off the ezCAN (with an additional manual switch and/or relay !?) when starting the engine or charging the batterie to avoid such issue ?) 

Thanks

StephanT:
the GEN-II devices have various improvements on the GEN-I devices and we have had non such issues on the GEN-II devices.

At present we have a couple factors more GEN-II devices out in the field and with no issues that's pretty good and I think you can rest assured.


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