General Category > GS-911 Wifi

Saving VIN to GS 911wifi

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2UpAdventures:
Hi All & TIA.. I am trying to use the GS911wifi to reset my service intervals and it keeps asking to log the VIN however it seems it is stuck there. It is reading codes, and all so I know the connection is good however it freezes (iPhone) or crashes (desktop software) when I go to save my VIN. Any ideas where I am going wrong?

R1250GS
No VINs registered to the device
Purchased second hand, never used, no VINs saved
GS911wifi registered in my name

WayneC:
Welcome to the forum,

When you purchased the GS911 WiFi, did you take a look through the Web UI menu's & update the firmware ?, seems odd no VIN's registered  it

I assume you downloaded the Download Utility to get the PC App & the WiFi Utility, what version is the PC App ?

2UpAdventures:
Hey, thanks!

Yes updated the software this week, can use via my iPhone and laptop.. I can scan, read codes from when I dropped the bike and all that great jazz. When it come to clearing codes or updating the service reminder it asks me to register the VIN of my bike, then the software crashes. Very weird, very frustrating..


Sent from my iPhone using Tapatalk

WayneC:
OK, but you did not specify updating firmware of the GS911 as well as the software however it does sound weird, lodge a help desk support ticket

https://www.hexcode.co.za/contact-us-1

2UpAdventures:
Ok, will do. Thanks for your help


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