Author Topic: New to GS911... Can I reset Service reminder on a Mac???  (Read 1139 times)

iane

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New to GS911... Can I reset Service reminder on a Mac???
« on: June 06, 2018, 02:11:33 AM »
I have read online that the service reset function is only available on Windows, but some people say that the Mac functionality is coming or has come. Can anyone please clarify. TIA  :)

Mornay

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Re: New to GS911... Can I reset Service reminder on a Mac???
« Reply #1 on: June 06, 2018, 08:38:18 AM »
You can reset the service reminders on most bikes using a Mac, or even your phone, provided you have WiFi at your home (there are also other connection methods available)

Confirm that the GS-911 supports your bike by taking a look at our function chart:

http://www.hexcode.co.za/products/gs-911/function-chart

Then download the GS-911 WiFi utility for Mac:

http://www.hexcode.co.za/products/gs-911/downloads (under GS-911wifi Utilities for MAC and Windows)

Once downloaded and installed, set the device up to connect to your home WiFi and you should be able to reset the service reminder.

iane

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Re: New to GS911... Can I reset Service reminder on a Mac???
« Reply #2 on: June 06, 2018, 09:31:55 AM »
Thanks for the reply. I was connecting my Mac to the 911 using the 911 Wifi. So I was getting the normal diagnostics but could not access the menu to do the service reset.
I will try to connect the 911 using the USB cable and connect the Mac to my Wifi at home.
Thanks again.

Mornay

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Re: New to GS911... Can I reset Service reminder on a Mac???
« Reply #3 on: June 06, 2018, 09:53:56 AM »
We don't support connecting the GS-911 to a Mac using the USB cable. I'd suggest rather creating a ticket that our support staff can assist better:

http://www.hexcode.co.za/contact-us-1

iane

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Re: New to GS911... Can I reset Service reminder on a Mac???
« Reply #4 on: June 06, 2018, 10:08:50 AM »
I will do that as I am not sure I can attach the Mac to the 911 via wifi and then also attach the Mac to my home Wifi.