GS-911 Wifi Firmware Fail

[techi]

Hi Guys,
I a recently new owner of a GS-911 Wifi enthusiast version, I just downloaded the latest version software and the gs-911 wifi utility. After running the wifi utility it advised new update available which I selected and midway through I got a message update failed. Device is now not recognized in any of the gs-911 software and led just goes quickly from green when plugged in to flashing red/orange.
Im running windows 10, anyone else experience same issue or have a solution?.

I have sent a support ticket anyway hoping to get sorted soon as going on trip and wanted to bring with me.

Regards
Martin

[GS Jim]

Here is a explanation of the lights

http://www.hexcode.co.za/products/gs-911/support/faq/what-do-the-different-colors-of-the-led-mean

Support ticket is the way to go

[techi]

Cheers Gs Jim, will keep all updated on resolution.

Sent from my ONEPLUS A3003 using Tapatalk

[techi]

All sorted thanks to Steve at motorvista hexcode have a how to for resolving this issue. Happy customer and quick response.

Sent from my ONEPLUS A3003 using Tapatalk