General Category > GS-911 Wifi

Anyone using iOS 10.2.1 to connect to GS-911?

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WayneC:

--- Quote from: Dr. Greg on March 21, 2017, 09:01:31 PM ---Yes, I am in touch with Hex; actually that's the first place I went...they try their best, but I doubt they can solve my problem.
--- End quote ---

Pleased you lodged a support ticket, I would not be so negative, Hexcode use Apple systems/devices so they are well placed to resolve any problems

Dr. Greg:

--- Quote from: GS Jim on March 21, 2017, 09:21:10 PM ---I'm not the best at these things but it seems that 10.2.1 works and my old i4 also works so I don't see why the 5s shouldn't. They are still a current phone and are still being supported. Are you sure you are not missing something? Can you post a screen shot or something that you are getting? do other functions work?

--- End quote ---

Don't know how to post a screen shot from my iPhone here.  The GS-911 app does state that it IS connected to the WiFi network, and when I go to "Series" to select the R1200GS Adventure...that seems to work just fine.  I assume that when you select the model, the GS-911 WiFi is communicating with the bike (maybe not?)

Anyway, after that, NO other functions return anything.  When I query ANY function, I get the following message:

Error: Couldn't get data for function (,Code:0)

That has happened with my iPhone, iPad (also iOS 10.2.1), and MacBook Pro (using Safari browser).  My wife's iPad (running iOS 9.3.5) works just fine, as does my PC laptop via USB cable.

And everything used to work just fine with all those mobile devices.  I'm trying not to be negative, but the last message from HEX was "we'll let you know when we have an update for the App."  Doesn't sound like a quick fix.

I do appreciate all the input from you folks.

GS Jim:
Well it looks like you can update your IOS to 10.3 now. Give that a try and see if anything changes, but as I said before my SE with 10.2.1 worked.

Dr. Greg:

--- Quote from: GS Jim on March 29, 2017, 07:02:24 PM ---Well it looks like you can update your IOS to 10.3 now. Give that a try and see if anything changes, but as I said before my SE with 10.2.1 worked.

--- End quote ---

I saw that, but...in the meantime I SOLVED MY PROBLEM!  My GS-911 needed a firmware update.  Stupid me; I'm somewhat embarrassed.  Now everything works.

Thanks to ALL on this forum who contributed.  I'm very grateful for your suggestions.

GS Jim:
Glad its good now, my iphone was doing weird things the other day and a simple restart fixed it. So a lesson to us all, updates, restarts, reboots, reinstalls, you just never know, these electronic things can be fickle at times.

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