General Category > GS-911 Android
No GS-911 connected on Android 7.1.1
atygert:
I got a new Google Pixel recently. When I connect to the WiFi on the GS-911 in D2D mode, it showed no devices connected. I thought this was odd, so I opened a browser to 10.0.0.1. There was the GS-911 home page. Next, I tried infrastructure mode and saw the same thing. I had to find the IP address on my network, but once I did that and entered the IP in a browser, I connected to the GS-911 right away. Any idea why the connected devices list on the phone keeps showing up empty?
Thanks.
WayneC:
Good question, I would suspect firewall settings on the phone as a first place to start, I would let Hexcode know since the Pixel is so new
atygert:
Revisiting this to see if any others have seen this. I am getting the attached screen, whether I connect D2D or over wifi. The attached is for D2D, but connected to WiFi, I see the same screen. When I open a browser and enter the IP address (10.0.0.1 or the address on my network,) though, I get the HEX front end, so, obviously, there IS a GS911 device connected to the desktop. Why is it not being discovered?
atygert:
Just heard back from Support on this. There is an issue with the newer Android version and they are working on a fix. The ticket is 1451460. If you have a similar problem, I encourage you to let Hex Support know.
techi:
Running Nougat 7.1.1 on a Oneplus 3 without any issues.
Regards
Techi
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