I own an original GS 911 Serial No GS40107211. It has been most useful and has always worked when I had Windows 8 as well as on an ancient mobile phone via bluetooth. As the title indicates I now have windows 10 and I am told USB device is not recognised. I have tried turning off the "powersave" option in Device Manager. I am running version 1411.2 on my laptop. Thank you in anticipation.